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These Terms & Conditions govern the registration, access and use of OmniServe, a software platform provided by International Business Solutions LLC (IBS).
By creating an OmniServe account or using the service, you agree to these Terms & Conditions.
OmniServe is a service management platform provided for business use. Access to the software is provided according to the applicable subscription, trial plan or commercial agreement.
You must provide accurate and complete information when registering. You are responsible for keeping your login details secure and for activities performed using your account.
IBS grants you a limited, non-exclusive and non-transferable right to use OmniServe for your internal business activities.
You may not copy, sell, sublicense, distribute, reverse engineer, misuse or attempt unauthorized access to OmniServe.
Certain OmniServe features may require a paid subscription. Applicable charges, billing periods and payment terms will be communicated before purchase.
Failure to pay applicable charges may result in suspension or restriction of paid services.
OmniServe may provide a free trial for a limited period. Trial features may be limited and the customer may be required to select a paid subscription after the trial ends.
IBS may modify or discontinue trial offers where reasonably required.
Subscription fees are generally non-refundable once the applicable service period has started, except in cases of duplicate payment, billing error, where required by applicable law, or where a refund is otherwise approved by IBS.
OmniServe must only be used for lawful business purposes. You must not use the platform for illegal activities, unauthorized access, malicious software, security attacks or activities that interfere with the service or other users.
Customers retain ownership of the business data they enter into OmniServe.
Customers are responsible for ensuring that information entered into the system is accurate and has been collected and processed lawfully.
Personal information processed through OmniServe will be handled according to the OmniServe Privacy Policy and applicable data protection requirements.
IBS will make reasonable efforts to maintain the availability and reliability of OmniServe.
Temporary interruptions may occur because of maintenance, upgrades, internet connectivity, hosting issues, third-party services, security requirements or circumstances outside the reasonable control of IBS.
OmniServe may integrate with third-party services including payment, email, messaging, mapping, accounting and other external platforms. Such services may also be subject to the terms of their respective providers.
IBS may update, improve, add or modify features of OmniServe to improve functionality, security, performance or compliance.
OmniServe, its software, design, branding, documentation and related intellectual property remain the property of IBS or its licensors. Use of OmniServe does not transfer ownership of the software.
IBS and the customer will take reasonable measures to protect confidential information received from each other and will not disclose such information except where required to provide the service or by applicable law.
IBS may suspend or terminate access where subscription payments remain unpaid, these Terms are materially violated, the service is used unlawfully, or continued access creates a security or legal risk.
To the extent permitted by applicable law, IBS will not be liable for indirect or consequential losses arising from circumstances outside its reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded.
IBS may update these Terms from time to time. Significant changes may be communicated through OmniServe, email or another appropriate communication method.
These Terms are governed by the applicable laws of the United Arab Emirates, subject to any specific jurisdiction stated in an applicable commercial agreement.
Questions regarding these Terms may be sent to International Business Solutions LLC (IBS) using the official OmniServe support contact details.