Version 1.0
This Privacy Policy explains how International Business Solutions LLC (IBS) collects, uses and protects information when customers use OmniServe.
OmniServe may collect information provided during registration and use of the platform, including company name, contact details, user details and information required to provide OmniServe services.
The platform may also process service-related business information entered by customers and their authorized users.
Information may be used to create and manage accounts, provide OmniServe services, process subscriptions, generate service reports, send notifications, provide customer support, maintain security and improve the platform.
Customers retain ownership of the business data they enter into OmniServe.
IBS processes such information only as reasonably required to provide, maintain, secure and support the OmniServe service.
IBS does not sell customer personal information.
Information may be shared with service providers where necessary to operate OmniServe, such as hosting, email, messaging, payment, mapping or other technical service providers.
Information may also be disclosed where required by applicable law or a competent authority.
IBS uses reasonable administrative, technical and organizational measures to protect information against unauthorized access, loss, misuse or disclosure.
Customers are responsible for protecting their account credentials and controlling access provided to their users.
Information may be retained for as long as reasonably required to provide OmniServe services, meet contractual obligations, maintain business records or satisfy applicable legal requirements.
OmniServe may use cookies and similar technologies required for authentication, security, session management and operation of the web application.
Technical information such as IP address, browser information and security-related information may also be recorded where reasonably necessary.
OmniServe may use third-party platforms to provide certain functionality. Those providers may process information according to their own privacy policies and applicable agreements.
Customers are responsible for ensuring that personal information entered into OmniServe has been collected lawfully and that they have the necessary authority or consent to use that information.
IBS may update this Privacy Policy when necessary to reflect changes to OmniServe, business practices or applicable legal requirements.
Significant changes may be communicated through the application, email or another appropriate communication method.
Questions regarding this Privacy Policy or the handling of information may be submitted to International Business Solutions LLC (IBS) using the official OmniServe support contact details.